Last updated: December 17, 2025

At Banyan Roots, accessible from https://banyanroots.in, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or purchase our products.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you interact with our website, place an order, or contact us, we may collect:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment-related details (processed securely via third-party gateways)

b) Non-Personal Information

Automatically collected data may include:

• Browser type and device information

• IP address

• Pages visited and time spent on the website

• Cookies and usage data

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate with you about orders, queries, or support

• Improve our website, products, and services

• Send updates, offers, or newsletters (only if you opt in)

• Maintain website security and prevent fraud

3. Cookies & Tracking Technologies

We use cookies to:

• Enhance user experience

• Understand website usage and performance

• Remember preferences and cart information

You can choose to disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

4. Sharing of Information

We do not sell or rent your personal data.

We may share information only with:

• Trusted service providers (payment gateways, shipping partners)

• Legal or regulatory authorities when required by law

All third parties are required to protect your data and use it only for authorized purposes.

5. Payment Security

All payments on Banyan Roots are processed through secure, PCI-compliant third-party payment gateways. We do not store or have access to your complete card or banking details.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data. While we strive to protect your information, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

9. Children’s Information

Banyan Roots does not knowingly collect personal information from children under the age of 13. If you believe that a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

📧 Email: banyanrootsfarm@gmail.com
📞 Phone: +91 9875817520
📍 Location: Udaipur, Rajasthan, India

By using our website, you acknowledge that you have read and understood this Privacy Policy.